Highest Degree of Internet Security
We take every measure to ensure the security of all transactions.
Our web site is registered with a VeriSign Secure Server ID, which verifies
the authenticity of our site and encrypts any financial data that is
transmitted. You can confirm this security by looking for the
lock or key at the bottom of your Internet browser. If the
lock is closed or the key is not broken, your transaction is
being encrypted and submitted securely.
Your Privacy Is Protected
Our site's registration form requests you to provide billing and shipping
information (such as name, address, and email address) and financial information
(such as credit card numbers). We use customer contact information from the
registration form to send you information regarding the status of your order. We
may at times, send promotions that may be of interest to you and provide an easy
method for you to opt out of receiving such information.
We do NOT sell or share any of this personal information with any other businesses
or organizations in the course of our normal business operations. We do NOT keep your
credit card number(s) on our servers and simply
pass the information through to our financial institution.
You Are Covered in Any Event - GUARANTEED
If you should experience fraudulent use of your credit card
(through no fault of your own) as a result of shopping
via our server:
Immediately notify your credit card company in accordance
with their reporting rules and procedures. Most credit
card companies will either cover all of the fraudulent
purchases or hold you liable for up to $50, which is the
maximum by law under the Fair Credit Billing Act.
If your credit card company holds you liable for a portion
of the unauthorized charges, finewine.com will
reimburse you for the remaining liability up to a maximum
Our server is maintained in a secure environment and is protected from
unauthorized access either through the Internet or other physical means.
We do not store your credit card number on our servers and we have implemented
SSL to encrypt your financial data over the Internet. If you are
uncomfortable with this level of security, please contact us at 703-356-6500 (VA/DC)
or 301-987-5933 (MD) and we will be happy to take your order over the phone.