SECURITY and PRIVACY POLICY


Highest Degree of Internet Security
We take every measure to ensure the security of all transactions. Our web site is registered with a VeriSign Secure Server ID, which verifies the authenticity of our site and encrypts any financial data that is transmitted. You can confirm this security by looking for the lock or key at the bottom of your Internet browser. If the lock is closed or the key is not broken, your transaction is being encrypted and submitted securely.


Your Privacy Is Protected
Our site's registration form requests you to provide billing and shipping information (such as name, address, and email address) and financial information (such as credit card numbers). We use customer contact information from the registration form to send you information regarding the status of your order. We may at times, send promotions that may be of interest to you and provide an easy method for you to opt out of receiving such information.

We do NOT sell or share any of this personal information with any other businesses or organizations in the course of our normal business operations. We do NOT keep your credit card number(s) on our servers and simply pass the information through to our financial institution.

You Are Covered in Any Event - GUARANTEED
If you should experience fraudulent use of your credit card (through no fault of your own) as a result of shopping via our server:

  • Immediately notify your credit card company in accordance with their reporting rules and procedures. Most credit card companies will either cover all of the fraudulent purchases or hold you liable for up to $50, which is the maximum by law under the Fair Credit Billing Act.

  • If your credit card company holds you liable for a portion of the unauthorized charges, finewine.com will reimburse you for the remaining liability up to a maximum of $50.

Security Summary
Our server is maintained in a secure environment and is protected from unauthorized access either through the Internet or other physical means. We do not store your credit card number on our servers and we have implemented SSL to encrypt your financial data over the Internet. If you are uncomfortable with this level of security, please contact us at 703-356-6500 (VA/DC) or 301-987-5933 (MD) and we will be happy to take your order over the phone.


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